In our quest in finding champions to lead the Digital Transformation revolution, we are pleased to have found Australian-based FillTheGap Consulting, a transformation, innovation, digital and service performance business consulting firm which has driven continuous improvement results in large, complex programs.

FillTheGaps' Director Linda Bolton, is a results orientated leader and commercially astute CPA with a track record of program management and service delivery with various multinational organisations such as Accenture, Sun Microsystems and Dell. Linda has joined our team to assist us in entering the Asia-Pacific market by acting as our spokesperson in Australia and Singapore. Her industry and functional experience in telecommunications, finance, supply chain, procurement, mining, engineering, media, technology, and extensive knowledge of Shared service processes will bring value to our leadership team at TOPP TI.

As a business transformation boutique consultancy firm offering software selection services, FillTheGap is specialised in operating model-related problem solving to offer project stakeholders a solid end-to-end change management program while using value drivers and scorecards to support the solution design decision making process. FillTheGaps’ strengths include finding competitive advantages and optimal service and revenue models, work pattern analysis, eliminating performance gaps, and transforming uncertainty into intelligent workflows.

In recent years, the APAC region has become a predominant economic force in globalisation via its unique capability of using economies of scale to offer multinational organisations a robust shared service-oriented business operating model. We look forward to exploring this new geography with our new Aussie-based partner while bringing digital transformation via operational excellence and continuous improvement to the heart of our new APAC-based clients.