Frequently Asked Questions

• How does the pricing work?
  We’re a tiered subscription service. Our pricing is based on the number of people on your team, the functionality and business objectives you would like to achieve and the amount of remote support you would like to have access to with our business consultants.
• Which plan is right for me?
  There are many factors to consider including operational requirements, your company's growth strategy, the level of investment you are willing to make in talent enrichment, and your appetite for maximising operational transparency to break down business silos. Don't worry if this is a lot to digest, you will not need to engage your CEO, COO, CFO and CIO just yet. We are here to help you better understand PRESTO's capabilities so you can decide step-by-step along the way which plan is right for you so please reach out!
• Can I use this for my whole organisation, or just my team?
  Either or both! If you would like to begin piloting this product within a few small workgroups, we will help you ensure the pilot goes well and that you are supported enough to experience first hand many of the benefits which our solution offers. Remember however that the real beauty of PRESTO continuous improvement is experienced when the tool becomes a means to connect your entire organisation, share best practices, celebrate success and continuously act on the business opportunities within.
• Do you offer discounts?
  Yes. PRESTO is a new product and we are a new company willing to invest in you if you are a PRESTO-friendly organisation and ready to embrace such a revolutionary and potentially disruptive product. Contact our Customer Success Team for more info.
• Can I change my plan?
  Yes, you can upgrade, downgrade, or cancel your plan any time you want.
• What type of product support is available?
  PRESTO was made by an ambitious team of creative business consultants who want to bring benefits to your organisation's management team and shareholders while simultaneously improving the on-the-ground work atmosphere for your staff. Our consultants are available on demand to support you remotely not only in the usage of the tool, but also in helping you identify opportunity by brainstorming process improvement hypotheses to transform them into a validated portfolio of business initiatives while utilsing the Lean Six Sigma tool sets that we have been using in industry for many years.
• Who should be the primary users?

  PRESTO is made for your subject matter experts. At the bare minimum, you would need your team leaders to 'drive the bus' by dedicating an average of 4 hours per month in managing their business processes, their staff, and IT support strategy in accordance to the PRESTO philosophy and structured algorithmic discipline. Once up and running, PRESTO will offer a wide variety of operational excellence business reporting to your Senior Team to accelerate decision making while offering a unique, easy and fun-to-use interactive opportunity-oriented, community-enriching news feed to your staff to stay informed and in tune to what's happening in your company and feel more involved by having more a voice in problem solving forums.

  FOR CONSULTANTS: If you are a business consultant and would like to use PRESTO to better manage your big, small, and medium-size clients, this model is also available and has been tried and true. We will show you how you can use PRESTO to become a subject matter expert of your client's business while keeping your finger on the pulse of your client's operational routine and ultimately offering them more value in long-term problem solving know-how and performance enrichment business activities.

• How do we start?
  Yes, there is a bit of heavy lifting if you want to get started off on the right foot but we are here to make each step of the way an enjoyable experience. Upon signing up you will be contacted by one of our business consultants who will book an appointment with you to help you assess your organisational needs and determine what the key next steps to your product training will entail. An investment of a short time up front will go a long way as you become a Kaizen / Lean Six Sigma-oriented PRESTO super user . You will see and so will your COO !